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Please make sure you entered your email address and password correctly.

  • Check that your email address is complete.
  • Make sure the password is correct, including uppercase and lowercase letters.

Password requirements: At least 6 characters and must include both letters and numbers. Symbols are not allowed.

📢 Reminder:

If you were a member of the previous version, this system has been fully updated and you need to create a new account.

Go to Sign Up to create a new account, or sign in with your Education Cloud or Google account for a faster registration process.

Please follow the steps shown in the video to create your account.

Yes. Please log in with your email account first, then go to the Member Center > Profile page. Click the Linked Account Type you want to link and follow the instructions to complete the process.

After linking your account, you can use either your email account or Education Cloud / Google account to log in next time.

Click “Forgot Password?” and enter the email address you used to register. We will send you a verification email. Follow the instructions in the email to reset your password.

If you do not receive the email, please check your Spam or Promotions folder.

 
 

When submitting your registration information, please make sure the email address you entered is complete and correct.

If you do not receive the verification email, please check your Spam or Promotions folder first.

The verification email is valid for 10 minutes. If you still do not receive it, please contact Customer Service and provide your name and the email address used for registration so we can check the issue. Please also provide your phone number so we can contact you with further assistance.

Please make sure that your Education Cloud account and password are entered correctly and completely. You may also try logging in with your OpenID Account. 

If your account information is correct but you still cannot log in, please contact the Education Cloud Technical Support Team for account assistance.

Education Cloud Customer Service

  • Phone: (04) 2222-0507 / 07010100107 / 07010100108
    (The last two numbers are internet phone numbers.)
  • Email: oidcservice@ms.edu.tw
  • Service Hours:
    Monday to Friday 08:30–12:30 / 13:30–17:00
    (Closed on national holidays.)

📢 Reminder

To avoid service interruptions caused by Education Cloud account issues affecting your access rights, we recommend completing the account linking process after registering. You can go to the Member Center > Profile page to link your personal email account and Google account, so you can use different login methods in the future.